{"id":669093,"date":"2023-11-22T11:45:08","date_gmt":"2023-11-22T11:45:08","guid":{"rendered":"https:\/\/bykallevig.com\/en\/?page_id=669093"},"modified":"2023-11-22T12:03:43","modified_gmt":"2023-11-22T12:03:43","slug":"product-recall","status":"publish","type":"page","link":"https:\/\/bykallevig.com\/en\/product-recall\/","title":{"rendered":"Product Recall"},"content":{"rendered":"
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PRODUCT RECALL<\/h1>\n

Product Safety Notice – Upholstered Items<\/b><\/p>\n

Notice updated on: 22nd of November 2023<\/b><\/p>\n

IMPORTANT SAFETY ALERT: ACTION REQUIRED<\/p>\n

Please note that there is a safety issue with the upholstered dining and office chairs that have been delivered prior to 21st of March 2023 – the upholstered seats have not been certified for the required level of fire safety and need to be replaced.<\/p>\n

Models affected: Laguna Office Chair, Futura Office Chair, Dinamo Office Chair, Evdano Chair, Wolfgang Chair, Wayner Chair, Diona Chair<\/p>\n

Seat model numbers affected: DN10, DN3, DN6, ED10, ED6, EOCH132, EOCH133, EOCH232, EOCH233, EOCH313, EOCL123C, EOCL131, EOCL132, EOCL133, EOCL212, EOCL212F, EOCL213F, EOCL231, EOCL232, EOCL233, EOCL312F, EOCL313, EVD00, EVD03, EVD05, EVD88, LBC10A, LBC20A, LBC30A, MK8, OOC1H, OOC1M, OOC2H, OOC2M, OOC3H, OOC3M, TOC1R, TOC2R, TOC3R, WAY00, WAY05, WAY11, WFG88<\/p>\n

What do I need to do?<\/b><\/p>\n

If you have received any of the above mentioned products before 21st of March 2023, please submit your contact details on the form found on this website<\/a> and our specialist will get in touch with you to confirm whether your product is affected.<\/p>\n

If that is the case, we will provide you with a replacement seat completely free of charge alongside with the instructions about how to proceed with the replacement process. No need to worry – we took steps to ensure that the process is smooth and that you will receive properly certified items to ensure safety of your home.<\/p>\n

Any questions?<\/b><\/p>\n

If you have any other questions related to this, please do not hesitate to reach out to our customer service specialist dealing with this matter at the email recall@bykallevig.com
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